Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of cesi perez

cesi perez

April 15, 2025

5  out of  5
rating by cesi perez
"Great customer service. Chelsey helped me get an auto and renters insurance quote, it was easy to do and she was very nice and helpful."
We responded:
"Thank you. Chelsey is a valuable member of our team and truly cares about others. We are lucky to have her and very appreciative to have the opportunity to help you."
Profile photo of Brandon Dockery

Brandon Dockery

April 14, 2025

5  out of  5
rating by Brandon Dockery
"I have been with the same insurance company since 2009. Josh's team, Sophie and Jenny contacted me and gave me a quote of HALF of what I'm paying now. I contacted my current provider and was on the phone with them for well over an hour and they couldn't even come close to my quote. Needless to say, my current provider is losing a 16 yr member. Thank you, Sophie, Jenny and Josh"
We responded:
"Thank you Brandon. State Farm is amazing along with my team including Sophie and Jenny. We look forward to being the first choice for your insurance needs and making insurance easy."
Profile photo of Forrest Ranger

Forrest Ranger

April 13, 2025

5  out of  5
rating by Forrest Ranger
"Quick, professional, friendly and efficient"
We responded:
"Thank you."
Profile photo of Roger Scott

Roger Scott

April 11, 2025

5  out of  5
rating by Roger Scott
"My home and auto insurance with another company was coming up for renewal and after talking with one of Josh's staff member Sophie i do believe we will be give them our business"
We responded:
"Thank you Roger. I hope to earn your business now and continue earning it. Sophie is a valuable team member and happy to have her on our team. We hope to secure your insurance soon!"
Profile photo of Shawn Snead

Shawn Snead

April 10, 2025

5  out of  5
rating by Shawn Snead
"Abby was amazing. She took care of us with no problems. Very sweet and polite. Thanks Abby."
We responded:
"Thank you Shawn. Abby is amazing and a valuable member of our team. "
Profile photo of Melissa Zaidman

Melissa Zaidman

April 10, 2025

5  out of  5
rating by Melissa Zaidman
"This state farm agency is the best! They are great with communication and they care! I highly recommend Josh Igou State Farm, and just as a side note Abby is incredible and should be seen as a great asset to this agency."
We responded:
"Thank you Melissa. Abby is incredible and so are you!"
Profile photo of Jeffrey White

Jeffrey White

April 3, 2025

5  out of  5
rating by Jeffrey White
"Great agent and staff!"
We responded:
"Thank you Jeffrey. My staff is great and I am proud of them. You are great too! I appreciate you."
Profile photo of Bryan Hunter

Bryan Hunter

March 26, 2025

5  out of  5
rating by Bryan Hunter
"This office is the most helpful and friendly. I had windshield repair through state farm no charge. They always follow up on any issue. There Customer service is why I stay with State Farm."
We responded:
"Thank you Bryan. We have a great customer service team that really does care."
Profile photo of don thuman

don thuman

March 24, 2025

5  out of  5
rating by don thuman
"Always a pleasant experience whenever I contact the office! Everyone is helpful and friendly!!"
We responded:
"Thank you Don. It is our pleasure to be helpful and friendly. Thank you for giving us the opportunity to be this!"
Profile photo of Sonya Yates

Sonya Yates

March 19, 2025

5  out of  5
rating by Sonya Yates
"Amazing guys to have for insurance"
We responded:
"Thank you Sonya. Our team works hard to be amazing and you are amazing to work with!"
Profile photo of personal use

personal use

March 14, 2025

5  out of  5
rating by personal use
"Sophie Scott - 5 stars"
We responded:
"Thank you Sophie."
Profile photo of Michelle Harris

Michelle Harris

March 13, 2025

4  out of  5
rating by Michelle Harris
"The whole team are great to work with . They can help you with all your questions."
We responded:
"Thank you Michelle. Our team works hard to be there for you. We will continue to strive for 5 stars from you. What can we do to improve?"
Profile photo of Emily Palmer

Emily Palmer

March 10, 2025

5  out of  5
rating by Emily Palmer
"We are beyond grateful for the service we have received from Josh Igou State Farm and the staff within the office. Coverage change requests and questions are responded to and answered in a timely manner and to completion quickly."
We responded:
"Thank you Emily. We work hard to be there for you when you need us. We are grateful for your business!"
Profile photo of Adam Wilson

Adam Wilson

March 5, 2025

5  out of  5
rating by Adam Wilson
"Excellent customer service. Chelsay and Abby were both big helps and always took my endless calls (underwriting was a little slow lol but not their fault at all) but all is well with my classic car policy and the cheapest I could find! Thank you!"
We responded:
"Thank you Adam. Chelsey & Abby are wonderful assets to our customer service department. We are here for you no matter how many calls it takes to get it completed and completed right. "
Profile photo of Janelle Elkins

Janelle Elkins

March 4, 2025

5  out of  5
rating by Janelle Elkins
"Been with State Farm for over 20 years, Josh Igou and team are great to work with."
We responded:
"Thank you Janelle."
Profile photo of James Hutton

James Hutton

March 3, 2025

5  out of  5
rating by James Hutton
"Great customer service!"
We responded:
"Thank you!"
Profile photo of Roger Gorsuch

Roger Gorsuch

February 12, 2025

5  out of  5
rating by Roger Gorsuch
"Great agent. Best I've dealt with in 45 years. Highly recommend him."
We responded:
"Thank you Roger!"
Profile photo of Brent Artz

Brent Artz

February 10, 2025

5  out of  5
rating by Brent Artz
"Josh is as good as it gets.... He and his team are absolutely a pleasure to work with, and there is no better team to have your back when traversing the insurance ins and outs.... thanks Josh for all your hard work..."
We responded:
"Thank you Brent."
Profile photo of Stephen Vought

Stephen Vought

February 10, 2025

5  out of  5
rating by Stephen Vought
"Excellent service."
We responded:
"Thank you!"
Profile photo of Nikki Davis

Nikki Davis

February 8, 2025

5  out of  5
rating by Nikki Davis
"The office staff were so nice!! They did everything they could to meet my needs! 10/10 would recommend for all of your insurance coverage!"
We responded:
"Thank you!"
Profile photo of Stephen Rodgers

Stephen Rodgers

February 8, 2025

5  out of  5
rating by Stephen Rodgers
"Christine was extremely helpful with a claim that I had a couple of months ago! Now that I have finally decided on a new vehicle she helped me get setup with the coverage that I needed and was very knowledgeable in explaining everything pertaining to my coverage and answered all of my questions with ease! Thank you very much for all of your help high praise in my book, you should be commended!"
We responded:
"Thank you."
Profile photo of Kevin Pelorus

Kevin Pelorus

February 4, 2025

5  out of  5
rating by Kevin Pelorus
"The best insurance office I have ever worked with. Incredible staff!"
We responded:
"Thank you Kevin."
Profile photo of Michael Phillips

Michael Phillips

January 29, 2025

5  out of  5
rating by Michael Phillips
"Josh and his team are always very helpful and prompt when I have questions or need to make changes to my policies. They are also very accommodating with my schedule when in-person meetings are necessary."
We responded:
"Thank you."
Profile photo of Beatrina Williams

Beatrina Williams

January 28, 2025

5  out of  5
rating by Beatrina Williams
"Great and helpful people!"
We responded:
"Thank you Beatrina. "
Profile photo of skye-ann Litsey

skye-ann Litsey

January 24, 2025

5  out of  5
rating by skye-ann Litsey
"Started a policy here to support local business in Kingston & Josh Igou-State Farm Insurance Agent did not disappoint. The staff is what makes them so amazing! So helpful & friendly! Special mention for Laurene who is always so cheerful & more than willing to answer any questions I have about my policies. AND they saved me a bunch of money on my auto & home insurance! Highly recommend!!"
We responded:
"Thank you."