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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Pat Locke

September 30, 2026

5 out of 5 rating by Pat Locke
"Abby was great at state farm
In Kingston TN
Fast and friendly
Also saved me 1800 bucks
With a home and auto insurance
Bundle thanks Abby"
We responded:
"Thank you. Glad we saved you a bunch!"
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Steven Denson

September 23, 2026

5 out of 5 rating by Steven Denson
"Josh is THE MAN! My phone died and powered back on at 5:01 when I got home. I called then sent a text and he called back within five minutes to get me up and going on my policy. Definitely a customer centered approach that more businesses should follow. Highly recommend!!!"
We responded:
"Thank you."
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Dylan Paquette

September 21, 2026

5 out of 5 rating by Dylan Paquette
"Best insurance agency I have dealt with ! Very responsive,helpful !"
We responded:
"Thank you."
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Nikki Smith

September 16, 2026

5 out of 5 rating by Nikki Smith
"Josh Igou has always treated me like family. He takes all the time I need to answer my questions and gives advice on best options, even if it's not beneficial for him. I have dealt with Josh for around 25 years and He is by far the most trustworthy agent in the business."
We responded:
"Thank you."
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darick picca

September 15, 2026

5 out of 5 rating by darick picca
"I wouldn't use any other company. This Kingston office is absolutely awesome"
We responded:
"Thank you."
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Jennifer Givens

August 31, 2026

5 out of 5 rating by Jennifer Givens
"I absolutely love my insurance agency! Everyone is always so friendly, helpful, and provides excellent service. They truly go above and beyond to take care of their customers. Thank you all for everything you do! 😊 Highly recommend!"
We responded:
"Thank you."
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Sarwar Nazmi

August 25, 2026

5 out of 5 rating by Sarwar Nazmi
"State Farm is Excellent car insurance for me based on my driving record and their staffs and agents are so lovely so kind. I would love to stay with this insurance company maybe for the rest of life. Thanks a lot to all dear friends who are working at this amazing insurance company."
We responded:
"Thank you."
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Melinda Moore

August 20, 2026

5 out of 5 rating by Melinda Moore
"I really can’t say enough about how professional and helpful all the staff have been at this office. We needed to get two vehicles insured and renters insurance. One of our vehicles was a little complicated because it was on a commercial policy but is used for personal use only. The agent was patience and asked all the necessary questions for us to get the right insurance to fit all of our needs. Will definitely recommend them to anyone I know needing any kind of insurance."
We responded:
"Thank you."
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Jordan Smith

August 12, 2026

5 out of 5 rating by Jordan Smith
"Great service and easy to work with!"
We responded:
"Thank you."
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Barbara Smith

August 12, 2026

5 out of 5 rating by Barbara Smith
"Very helpful and great personality. Check them out !!👍"
We responded:
"Thank you."
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spazz jayla

August 6, 2026

5 out of 5 rating by spazz jayla
"Extremely easy! Very helpful and making sure I understand. I’m very excited to be insured with them!"
We responded:
"Thank you."
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Bo Choate

August 5, 2026

5 out of 5 rating by Bo Choate
"Worked with breanna she was wonderful and very helpful overall very satisfied with my experience"
We responded:
"Thank you."
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Joe H

July 31, 2026

5 out of 5 rating by Joe H
"Excellent service! Everything was handled very fast and professionally. Got the same coverage I had at a better price."
We responded:
"Thank you."
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Hannah Brown

July 23, 2026

5 out of 5 rating by Hannah Brown
"I saved so much on my car insurance! Everything was made so clear and it was an easy process."
We responded:
"Thank you."
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Felicia Hughes

July 21, 2026

5 out of 5 rating by Felicia Hughes
"It was a great experience very nice people very helpful"
We responded:
"Thank you."
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Eva Wood

July 20, 2026

5 out of 5 rating by Eva Wood
"Best insurance agents ever! I was in a car accident and my vehicle was totaled. They have checked on me throughout the entire process. Everything was quick and smooth and I was back on the road in no time at all. Thank you Josh and team. You guys are awesome."
We responded:
"Thank you. "
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Brenda Parker

July 18, 2026

5 out of 5 rating by Brenda Parker
"This particular office always goes above and beyond- regardless of the type of insurance you want / need. Always helpful, professional and timely- hands down they are all about customer service"
We responded:
"Thank you!"
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Shane Andrews

July 17, 2026

5 out of 5 rating by Shane Andrews
"Great service,,and great at calling and checking on you,,,"
We responded:
"Thank you!"
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David&Susan Massengill

July 16, 2026

5 out of 5 rating by David&Susan Massengill
"You guys were amazing thanks ."
We responded:
"Thank you!"
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Erika F

July 14, 2026

5 out of 5 rating by Erika F
"I spoke with Christine and she was very helpful throughout the process of picking the right insurance that fits my needs. She was very responsive to my questions and requests. Christine answered all my questions with knowledge and she was able to provide me with the information I needed when asked. This helped me choose State Farm over the other companies."
We responded:
"Thank you!"
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Christie Jones

July 9, 2026

5 out of 5 rating by Christie Jones
"Just switched to State Farm and saved money! Happy to be with Josh Igou's office!"
We responded:
"Thank you!"
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Linda Slicer

July 9, 2026

5 out of 5 rating by Linda Slicer
"Always ready to help"
We responded:
"Thank you!"
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Hunter Curl

July 8, 2026

5 out of 5 rating by Hunter Curl
"I’ve had a great experience with State Farm, especially working with Josh Iqou. He is professional, knowledgeable, and always takes the time to explain my coverage options clearly. He has responded quickly and made the process smooth and stress-free. His team his very professional, and always on top of whatever I ask. I highly recommend Josh and State Farm to anyone looking for reliable insurance and excellent customer service."
We responded:
"Thank you!"
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Troy VanHoesen

July 7, 2026

5 out of 5 rating by Troy VanHoesen
"Had a great experience setting up a new home policy. So easy to work with and everyone was very friendly. They followed up during the home purchase and made the whole process easy."
We responded:
"Thank you!"
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Jake's Takes

July 4, 2026

5 out of 5 rating by Jake's Takes
"The folks here are very friendly and also very helpful. They immediately helped my father and I with our insurance needs. The rates they offered were also cheaper than any other insurance company I checked with. When we were there, the person I was needing to see was gone to lunch but another staff member jumped right in and helped us out without us having to wait. I would highly recommend."
We responded:
"Thank you!"